About Us
Our Story
At Softouch Biz, we believe fashion is more than just what you wear—it’s how you express who you are. That’s why we’re dedicated to offering a thoughtfully curated collection of men’s, women’s, and kids’ clothing and accessories that combine high-quality craftsmanship, everyday comfort, and timeless style.
Founded in 2023, Softouch Biz started as a passion project with a mission to make fashion inclusive, comfortable, and accessible for everyone. What began as a small online venture has grown into a trusted destination for fashion-forward individuals and families who value affordable luxury without compromise.
Headquartered in Bowie, Maryland, we proudly serve customers throughout the U.S through our online store and offer a welcoming in-store shopping experience at our >physical location. We operate on a direct-to-consumer model, which allows us to keep prices fair without sacrificing quality. Every product is carefully selected and quality-checked to ensure you receive only the best. At Softouch Biz, we value transparency, integrity, and customer satisfaction. Our policies are clearly outlined on our website, including shipping, returns, exchanges, and support.
Our Mission
We aim to inspire confidence by helping people of all ages embrace their personal style.Through our ever-evolving collections, from timeless essentials to modern trends, we want every customer to feel at home in their wardrobe.
Our Vision
To become a trusted lifestyle brand known for effortless fashion, everyday comfort, and mindful practices. Our goal is to build a fashion community that values quality inclusivity, and sustainability, while continuing to grow responsibly in the digital and physical retail space.
Our Core Values
Style Meets Purpose: We create fashion that looks good and feels even better
Craftsmanship: Every product is made with care, precision, and premium materials
Affordability: We believe everyone deserves to dress well without overspending
Sustainability: From eco-conscious materials to responsible packaging, we’re committed to minimizing our environmental footprint.
Customer First: We listen, respond, and evolve because your satisfaction fuels our growth.
Who We Serve
Our clothing is designed for modern individuals and families who value both style and practicality. Whether you're a busy professional, a parent shopping for the family, or a& trend-lover building your look, you’ll find something here that fits your life and your budget.If you’re seeking comfort, style, and quality all in one place, you’re in the right spot.
Our Business Model
Softouch Biz operates as a hybrid retail brand, offering a seamless eCommerce experience alongside a physical retail location. We source directly from trusted manufacturers and artisans to ensure quality, cut down middleman costs, and pass the value directly to you.
We follow a transparent, customer-focused approach, which includes:
● Secure Online Shopping at softouchbz.com.
● Easy Exchanges & Returns (please refer to our return policy online).
● Dedicated Customer Support via email or phone.
● Sustainable Packaging is used in all shipments.
Get in Touch with Softouch Biz
Softouch Biz 2714 Hollywell Court
Bowie, Maryland 20721
United States
Connect With Us
Have a question or just want to say hello? We’d love to hear from you!;
Email: info@softouchbz.com.
Phone: +1 (240) 708-1818.
